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Help · If you're an adviser

Signing in

Updated 15 Sep 2026

There is no password on Sussed. You log in with your email address, and each time we send you a link.

Logging in

  1. Press "Log in" in the header, or go to the login page.
  2. Enter your email address and press "Send me a link".
  3. Open the email and click the link. It works once and expires in 15 minutes. If it has expired, ask for another.

You then stay logged in on that browser for 30 days, or until you press "Log out". Log out on a shared computer.

Which email to use

Use the address you claimed your profile with. Your account, your claimed profile and your introductions all hang off that one address; logging in with a different address gives you a different, empty account. If you have claimed more than one profile with the same address, all of them appear in your account.

The address introductions are sent to can be different: set it in Settings.

Check your spam folder, then ask for another link from the login page.

Clients and logging in

People looking for an adviser don't need an account. A client who has sent a request can log in with the email address they used, and their account shows the request and its progress.

Can't find what you need? Email hello@sussed.co.nz or call 03 926 6646.